Agencija za zapošljavanje Workforce – HR usluge

Agencijsko zapošljavanje
Agencijsko zapošljavanje

Staff Leasing in Serbia

Staff leasing enables companies to organize their workforce in line with current business needs, without additional administrative and legal burden. Our team ensures that every step is fully compliant with applicable regulations, allowing you to remain focused on growth and business priorities.

Within this cooperation model, Workforce assumes the role of the formal employer, while your company retains day-to-day operational management of employees.

We enter into employment contracts with employees and assign them to your company, where they perform their duties under your supervision.

You maintain operational control, while we take on all employer responsibilities, including payroll processing, full HR administration, and advisory support.

The result is a flexible, secure, and reliable solution that streamlines your processes and accelerates business growth.

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Process

What does staff leasing look like in practice?

01

Needs analysis

We begin by understanding your actual needs: team structure, the number of employees required, the duration of engagement, and job-specific requirements. Based on this, we define the optimal cooperation model.

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02

Candidate recruitment and selection

If you require support in hiring, we conduct a full recruitment and selection process in line with defined requirements. We leverage our existing candidate database as well as relevant labor market sources.

03

Contracting

We conclude employment contracts with candidates and assume all employer-related administrative responsibilities within the staff leasing model. The process is straightforward, driven by client requirements, and fully compliant with the Labour Law and the Law on Staff Leasing.

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04

Start of employment at your company

After signing employment contracts, employees begin working at your company, under your operational leadership and in accordance with your internal procedures and organization.

05

Administrative support

We assume all employer obligations: payroll processing, registration, changes and deregistration with mandatory social insurance, personnel records management, communication with institutions, and ongoing advisory support throughout the engagement.

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Reporting and communication

We provide regular and clear reports, with continuous availability of our team for any questions or situations that may arise during cooperation.

Onsite HR Administrator (client-site support)

Depending on the scope of engagement and client needs, Workforce can provide an onsite HR administrator, a dedicated professional physically present at your location, available to employees and management for day-to-day operational and administrative matters.

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The onsite administrator acts as a direct link between the client, assigned employees, and the Workforce team, ensuring rapid response, efficient communication, and seamless on-site operations. Their responsibilities may include onboarding support, record-keeping, shift coordination, employee communication, and real-time resolution of operational issues.

This model further relieves internal client resources and ensures a high level of control, organization, and employee satisfaction, particularly in environments with a larger number of assigned workers or dynamic operational demands.

Why choose Staff Leasing?

Flexibility when needed

Reduced administrative burden

Cost efficiency

Legal security and compliance

Who is Staff Leasing model ideal for?

Companies with hiring restrictions

In situations when companies face internal or regulatory hiring restrictions, staff leasing provides a compliant and secure way to ensure workforce availability. This approach enables business continuity and operational goal achievement while fully complying with applicable regulations and avoiding risks associated with direct employment.

For industries with strong seasonal fluctuations or periods of increased workload, staff leasing enables rapid team expansion exactly when needed.

If your business is expanding faster than you can support through standard hiring processes, this model allows efficient scaling without administrative burden or additional risk.

For fixed-term projects, assigned employees are an ideal solution as they do not require long-term commitments and allow full operational flexibility.

In cases of maternity leave, extended sick leave, or unpaid leave, staff leasing ensures a fast and simple temporary replacement without disruption.

If you are unsure whether a role is needed long-term, you can test it through agency engagement and make an informed decision based on results.

Why choose Workforce

Licensed Agency with a Strong Reputation

We hold an official license issued by the Ministry of Labour and operate in full compliance with legal regulations. With over 30 years of experience in human resource services, we are a reliable partner who understands both industry specifics and employee needs.

Regional Coverage

As part of the Heads Adriatic Group, we operate across 10 markets in the region. This enables us to understand local legislative frameworks, market practices, and employment specifics, while ensuring consistency and continuity for clients operating regionally.

Flexible Approach

Every business change requires quick adaptation and our processes are designed accordingly. We align with your dynamics, whether it involves changes in workload, team structure, or engagement duration.

Transparency

Working with Workforce means that processes, costs, and responsibilities are clearly defined in advance. This ensures stability and reliability in day-to-day operations. Long-term client trust is built on full transparency.

Support and Advisory

Through our staff leasing service, you gain a dedicated HR partner. Our team is available for all questions related to employment relations, legal interpretation, and managing assigned employees.

ISO 9001 and ISO 27001 Standards

We operate in accordance with international ISO 9001 and ISO 27001 standards. ISO 9001 confirms clearly defined and controlled processes, while ISO 27001 guarantees a high level of data security and protection throughout all stages of cooperation.

FAQs

Frequently Asked Questions

Do agency workers need to have the same conditions as our permanent employees?

Yes. In accordance with the law, agency employees must have the same working conditions as defined in the user employer’s internal regulations, including overtime coefficients, holiday work, night work, base salary for the same positions, meal allowances, holiday bonuses, and transportation costs. This principle ensures fairness and prevents discrimination.

An agency employee can be assigned to the same user employer for a maximum of 24 months on a fixed-term basis.

Yes, this is possible and very common. Staff leasing often functions as an extended probation period.

In case of a workplace injury, responsibility lies with the user employer, who must ensure safe and healthy working conditions in accordance with regulations. Workforce provides full administrative and operational support, from injury reporting to compensation processing, ensuring efficiency, transparency, and full legal compliance.

Assigned employees have the same rights as your employees. Annual leave, sick leave, and other absences are calculated in accordance with the Labour Law.

Yes. The right to unused annual leave is not lost when changing employers. Depending on the transition model, leave days may be transferred between employers or agencies, or compensated accordingly, in line with the Labour Law. Workforce manages records and full administrative coordination.

This depends on the contract. Typically, a notice period (15 to 30 days) applies, depending on termination conditions, to ensure proper resolution of employment status. The model is flexible but protects both the employee and employer.

In most cases, we can provide employees within a very short timeframe, depending on profiles, location, and specific client requirements. Thanks to our extensive candidate database and regional network, the process is highly efficient.

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Start working with us

Workforce shortages do not have to be a barrier to your growth. Staff leasing provides a reliable and immediately applicable solution.

Free consultation and needs assessment

Clear information on process steps and costs

Tailored offer aligned with your industry

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